Trust & Safety

Watchlist and Background checks

While no screening system is perfect, globally we run hosts and guests against regulatory, terrorist, and sanctions watchlists. For hosts and guests in the Pakistan, we also conduct background checks.

Preparedness

We run trainings, safety workshops with hosts and leading local experts and encourage hosts to provide guests with important local information.

Secure Payments

Our secure platform ensures your money gets to the host—that’s why we ask you to always pay through Chkar and never wire money or pay someone directly.

Account Protection

We take a number of measures to safeguard your Chkar account, like requiring multi-factor authentication when a login is attempted from a new phone or computer and sending you account alerts when changes are made.

Scam Prevention

Always pay and communicate directly through the Chkar website or app. As long as you stay on Chkar throughout the entire process—from communication, to booking, to payment—you’re protected by our multi-layer defense strategy.

Profiles

Everyone on Chkar has a profile to help other guests or hosts get to know each other. To book or host, you’ll be asked to provide Chkar with your full name, date of birth, phone number, payment information, and email address.

Secure messaging

Our secure messaging tool lets you get to know a host or guest and ask questions about a listing or experience ahead of time. After the reservation is booked, you can use it to easily message back-and-forth to coordinate things like check-in and directions.

Reviews

If you’re curious about what others thought of a potential guest, host, home, or experience, all you have to do is look at their reviews. Guests and hosts can only review each other after a reservation, so you know the feedback you’re seeing is based on actual experiences.